Manager Maintenance Vienna in Basel

Viking (NYSE: VIK) was founded in 1997 and offers destination-focused cruises on oceans, rivers and lakes worldwide.

Designed for experienced travellers with an interest in science, history, culture and cuisine, chairman Torstein Hagen often says that Viking offers experiences for the thinking person®.

Viking has received more than 450 awards to date, including being named No. 1 for rivers, No. 1 for oceans and No. 1 for expeditions by Condé Nast Traveller in the 2023 and 2024 Readers' Choice Awards.

Viking was also voted number one in its categories by Travel + Leisure.

No other cruise line has ever received the same accolades from both publications at the same time.

Viking offers a fast-growing and dynamic working environment and flexible working hours. Please note that we can only accept applicants who are eligible to work in

Austria or are in possession of a valid work permit.

Role Description

The Manager Maintenance plays a critical role in ensuring 24/7 technical support and consistent technical operation and safety standards across the Viking River Cruises fleet in the respective region.

This role involves keeping the ship up to company standards, regularly visiting and asses its current state, ordering and supervising necessary repairs and restoration works.

This role requires advanced technical expertise and the ability to manage multiple complex tasks simultaneously by setting the right priorities. The role is based in

Vienna Austria and involves intensive traveling across Europe.

Key Responsibilities

• Maintenance operations
• Oversee the maintenance of our river cruise ships.
• Ensure adherence to SOPs and guidelines outlined in Technical Manuals for ship maintenance.
• Collaborate with engineering teams onboard to address defects, irregularities, and damages.
• Conduct regular inspections to assess the condition of ship systems, machinery, and equipment.
• Coordinate repairs and restoration following accidents, incidents, or planned maintenance.
• Work closely with ship crews and external contractors to restore the ships to their intended state.
• Prioritize urgent repairs to minimize downtime and ensure operational readiness.
• Leadership & stakeholder management
• Monitor the effectiveness of maintenance procedures and adjust as needed.
• Collaborate with relevant departments to maintain high-quality standards.
• Provide technical guidance to shipboard staff and crew members.
• Reports directly to the Senior Manager Maintenance responsible for their specific region.
• Key Qualifications
• Functional skills
• A minimum of 2 years of experience in marine or technical operations
• Excellent problem-solving skills with the ability to make data-driven decisions.
• Familiarity with maritime technologies and sustainable practices.
• Demonstrated ability to conduct thorough inspections and oversee repairs and maintenance.

Education and professional experience

• A degree in Mechanical Engineering, Marine Engineering, or a related field is preferred.
• Proven experience on board a river cruise ship as an Engineer is an asset.
• Professional certifications in maritime safety and maintenance management are a plus.
• Experience with modern maintenance management systems.
• Leadership Skills
• Excellent verbal and written communication skills, with the ability to interact effectively.
• Strong focus on continuous improvement and innovation in maintenance practices.
• Ability to work under pressure and adapt to changing priorities and environments.
• Other Requirements
• Language skills: English and German (oral and written) on a business level.
• Professional appearance and demeanor
• Willingness and ability to travel exensively within the operational areas, including potential international travel and regular 24/7 Hotline Duty
• Proficient in using MS Office (Outlook, Word, Excel, Power Point, Teams) and maintenance management software.
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