We want to be the best in Zermatt...
As a member of the Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our credo, "doing good for our guests" and "Hospitality by Heart", is something we live every day as a team. Become a part of it!
We are looking for motivated employees for the 2026/2027 winter season (December to April) Apply now!
JBRP1_CH
Introduction
- Completed training in hospitality, gastronomy, or a related field.
- Fluent in English; knowledge of German and French is an advantage.
- Minimum 2 years of experience in a similar role within a 5-star luxury hotel or Palace.
- Proven experience in a seasonal environment, with the flexibility to adapt to high activity levels, operational peak periods, and changing service requirements.
- Demonstrated ability to work across different restaurant outlets, service areas, and teams, ensuring consistency in service standards.
- Proven experience in guest relations excellence, with a strong focus on personalized service and guest satisfaction.
- Strong background in handling VIP and high-profile guests, demonstrating absolute discretion, professionalism, and attention to detail.
- Diploma in Hospitality Management, Hotel & Restaurant Management, or equivalent professional training.
- Additional qualifications in Food & Beverage Management, Wine & Beverage are a strong advantage.
- Solid knowledge of HACCP and Swiss hygiene and safety standards; relevant certifications are a plus.
- Strong adaptability, autonomy, and teamwork, with the ability to integrate quickly into different operational environments.
- Continuous professional development and a strong interest in luxury service standards, including LQA, are highly valued.
Your main tasks
- Central staff accommodation in the heart of Zermatt
- Employee, Family & Friends room rates and other benefits (for example in the many restaurants of the MRH-Zermatt SA hotels)
- A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt
- Access to our pool area during designated employee swimming hours
- Through a development program, you will have access to various training courses, for example with the company Ritzy
- Discounts on seasonal or annual mountain railway passes with the Zermatt resident card
- For employees who do not wish or are not able to work both the winter and summer seasons in Zermatt, we support them—together with our partner hotels—in finding a complementary position
Benefits
- Completed training in hospitality or gastronomy
- Fluent in English; German and French is an advantage
- Minimum 2 years of experience in a similar role within a 5-star luxury hotel / Palace.
- Proven experience in a seasonal environment with high activity levels and operational peak periods.
- Proven experience in guest relation excellence.
- Strong background in handling VIP and high-profile guests, with absolute discretion and attention to detail.
- Diploma in Hospitality Management, Hotel & Restaurant Management, or equivalent professional training.
- Additional qualifications in Food & Beverage Management, Wine & Beverage are a strong advantage.
- Solid knowledge of HACCP and Swiss hygiene & safety standards; relevant certifications are a plus.
- Continuous professional development and a strong interest in luxury service standards (LQA) are highly valued.
Your profile
Chef de Rang Tournant in Zermatt Arbeitgeber: Switzerland
Die L'OCCITANE Gruppe ist ein hervorragender Arbeitgeber, der eine dynamische und vielfältige Arbeitsumgebung bietet, in der Mitarbeiter aus der ganzen Welt zusammenarbeiten. Mit einem starken Engagement für Nachhaltigkeit und soziale Verantwortung, sowie attraktiven Sozialleistungen und flexiblen Arbeitsmodellen, fördert das Unternehmen die persönliche und berufliche Entwicklung seiner Mitarbeiter. Die einzigartige Unternehmenskultur, die auf Unternehmergeist und Zusammenarbeit basiert, ermöglicht es jedem, aktiv zur positiven Veränderung von Menschen und Natur beizutragen.
