Pardgroup Suisse, a leading company in integrated services for retail and large-scale distribution, is looking for a new Installation Supervisor to join the Team based in Lugano.
Reporting to the Country General Manager, the new colleague will carry out the following activities:
- Coordinate the network of installers nationwide, ensuring coverage, quality, and on-time projects delivery;
- Define installers’ teams, managing supplier pre-qualification and the periodic monitoring of quality standards;
- Manage compliance rules related to contracts and subcontracting activities, including the documentation gathering, verification, and record keeping, as well as the management of any non-conformity;
- Ensure that all clients requirements and obligations have been fulfilled prior to store access, including the management of interface risks and related documentation;
- Collaborate with internal Retail Project Managers, Store Managers, and client representatives to ensure that installations comply with standards, constraints, and the specific requirements of all stores/locations.
The ideal candidate will meet the following requirements:
- 5-7 years of experience in similar roles;
- Professional background in suppliers’ management and field service operations;
- Proven expertise managing contracts and nationwide installation networks;
- Knowledge of Retail, preferably Fashion/Luxury sectors;
- Commitment to compliance and process management;
- Excellent interpersonal and people management skills, attention to details and data analysis capabilities;
- Fluent in English, both written and spoken.
Availability to travel and frequent business trips is required, along with proficiency in graphic design tools.
Pardgroup is an equal opportunity employer.
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