Conseiller(ère) client Informations produit PIM (h/f/d) 80-100 % in Zürich

Join Markant Syntrade Schweiz AG in Pfäffikon for a full-time role. Enjoy a supportive work environment with great benefits.

• Tasks
• Handle supplier inquiries on product info and PIM solutions.
• Coordinate procurement of product information from suppliers.
• Support smooth data exchange between suppliers and traders.

Skills

• Commercial training or equivalent; higher education is a plus.
• Experience with PIM systems and digital data exchange.
• Strong communication skills and enjoy customer contact.
• Company: Markant Syntrade Switzerland AG
• Location: Pfäffikon
• Working hours: Full-time

• Start date

• You competently and service-orientedly handle inquiries from our suppliers regarding product information and our PIM solution, coordinating closely with your team.
• You coordinate the procurement of product information required by the trade from our suppliers and keep track of open procurement orders and their status.
• You support our suppliers and retailers in the smooth exchange of product and master data and contribute to high data quality.

For this, you analyse data, identify anomalies and sources of errors, and investigate their causes.

• You build a partnership-based relationship with our suppliers and retailers and advise them on technical and procedural issues.
• You plan and conduct training sessions and presentations for our customers.

In doing so, you convey our solutions and technical content clearly and practically – via Teams and on-site if necessary.

• You contribute your experience from daily business to the optimisation of our processes and the further development of our PIM solution.
• You support the definition of technical requirements, the execution of system tests, and projects related to Master Data Management, data quality, and digitalisation.
• With increasing experience and a comprehensive understanding of our processes, you gradually take on additional responsibility, for example, for the support of selected trading partners or service areas.
• Commercial basic training (e. g. commercial clerk EFZ, retail specialist EFZ) or equivalent education; higher vocational training or a bachelor’s degree is an advantage but not a requirement.
• Several years of professional experience – ideally in the area of master data, product information, or digital services.
• Very good German and good English skills; French and/or Italian skills are an advantage.
• Experience with PIM systems as well as knowledge of GDSN and digital data exchange formats is an advantage.
• Experience in retail, wholesale, or consumer goods sector is an advantage.
• Very good knowledge of Microsoft Office, especially Excel, as well as openness to using AI tools such as Microsoft Copilot.
• Strong analytical and interconnected thinking as well as enjoyment in understanding data and relationships in more detail and in familiarising yourself with new technical topics and systems.
• High degree of initiative, independence, and quality awareness as well as a structured and reliable way of working.
• Strong communication skills and enjoyment in customer contact as well as conducting training sessions and presentations.
• Enjoyment in collaboration and jointly developing solutions within the team.
• 42-hour week with flexible working hours
• 25 days holiday
• Very good social benefits
• Home office
• Informal culture
• Paid further training
• Modern workplace environment
• Free parking
• Very good transport connections
• Cafeteria
• Motivated team
• Varied working environment with room for your own ideas and development
• Markant Syntrade Switzerland AG
• Ms Rahel Schwaiger
• Finance / Human Resources
• Churerstr. 168, 8808 Pfäffikon / SZ

Phone

#J-18808-Ljbffr