ETH Zürich is one of the world's leading technical and natural-science universities, known for excellent teaching, fundamental research, and the direct transfer of new knowledge into society. With over 30,000 people from more than 120 countries, it fosters independent thinking and high performance. Its web presence is the university's most important digital communication platform, reaching millions of people worldwide each year. The platform is a large, multilingual, decentrally managed web and CMS landscape built on Adobe Experience Manager (AEM), operated and developed jointly by the University Communications department, the internal IT unit, and external service providers.
The role
The Product Owner sits within the Web team of the University Communications department and is responsible for the ongoing technical and functional development of the AEM-based web platform. The role works closely with internal and external specialists across development, design, communications, analytics, UX, and digital accessibility. It is a permanent position at 60–80% workload, based in Zürich.
What you would do
- Shape the platform roadmap and contribute to decisions on its technical and functional direction.
- Prioritise the product backlog based on strategic goals, user needs, and insights from analytics.
- Translate requirements into epics, user stories, and acceptance criteria, and coordinate their implementation within the Scrum process using Jira.
- Test and document CMS components across different system environments and manage functional sign-off.
- Coordinate release management and communicate clearly with different audiences.
- Maintain the web manual and ensure compliance with quality standards including digital accessibility, data protection, information security, and web performance.
- Advise web editors and web managers across ETH Zürich on technical and conceptual questions.
What they are looking for
- A university degree in computer science, business informatics, media informatics, digital product management, or a related field, or equivalent qualification.
- At least 3–5 years of experience as a Product Owner (or comparable role) for complex web platforms, ideally with hands-on knowledge of Adobe Experience Manager (AEM).
- Confidence working with Scrum and Jira, including backlog management, user stories, and acceptance criteria.
- Experience in functional testing and formal acceptance of CMS components across different system environments, and in coordinating releases.
- Good technical understanding of web architectures, interfaces, and deployment processes, plus basic knowledge of HTML and CSS.
- Understanding of user-oriented, web-appropriate content and editorial processes, as well as key quality requirements such as digital accessibility, data protection, information security, and web performance.
- Strong communication skills with diverse stakeholders and external service providers; very good German and English language skills.
- A structured, precise, team- and solution-oriented working style with an interest in advising and collaborating.
- Responsible and considered use of generative AI tools.
Working arrangements
The role is based at ETH Zürich's campus in the centre of Zürich. It is a permanent position at 60–80% workload. The university offers family-friendly working conditions.
Pay and benefits
No salary figure is stated. Benefits include an attractive workplace in central Zürich, family-friendly working conditions, various offers and discounts, and opportunities for professional development.
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