Personal Assistant, PB Emerging Markets (f/m/x) in Zürich

Job Description

The Personal Assistant will provide dedicated support to the Head of Private Banking Latin America and broader support to the Swiss-based Emerging Markets leadership team.

The role requires a highly organized, proactive and service-oriented individual capable of managing complex calendars, travel arrangements, administrative processes and logistical coordination across multiple jurisdictions.

The successful candidate will act as a trusted partner to senior management, ensuring the smooth running of day-to-day business activities while supporting the wider Emerging Markets platform in Switzerland.

• Executive Support, Administrative and Coordination Responsibilities
• Provide dedicated executive support to the Head of Private Banking Latin America.
• Proactively manage a complex and dynamic calendar across multiple time-zones, including meeting/events scheduling, prioritization of commitments and coordination with senior internal and external stakeholders.
• Manage domestic and international business travel arrangements, including flights, accommodation, visas, transportation and itinerary preparation together with the travel agency.
• Prepare travel and expense reports in accordance with internal policies and ensure timely submission and follow-up.
• Screen, prioritize and coordinate incoming requests and correspondence on behalf of senior management.
• Leadership Team Support
• Provide travel and expense management support for additional senior leaders and Managing Directors within the Emerging Markets Switzerland platform.
• Coordinate travel bookings and related logistical requirements in accordance with business needs and internal procedures.
• Serve as a key point of contact for administrative matters impacting the broader Emerging Markets leadership team.
• Administrative and Operational Coordination
• Coordinate a wide range of administrative and logistical requests across the Emerging Markets Switzerland business.
• Liaise with internal functions including Business Management, Facilities, Human Resources and Technology to facilitate day-to-day business needs.
• Assist with office logistics, seating arrangements, visitor coordination and local business events.
• Support onboarding and offboarding activities for employees where required.
• Maintain records, documentation and management information in accordance with internal policies and record retention requirements.
• Support local projects and initiatives by coordinating meetings, follow-ups and action tracking.
• Ensure appropriate back-up coverage and support during the absence of other administrative staff to maintain business continuity.
• Ensure all activities are conducted in accordance with regulatory requirements and Deutsche Bank policies.
• Contribute to a strong risk and control culture through adherence to governance and operational standards.

Skills & Qualification

• Minimum 5 years of experience as a Personal Assistant, Executive Assistant or administrative support professional, preferably within private banking, wealth management or financial services.
• Fluency in English and Spanish (written and verbal) is required.
• Portuguese is a plus.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Proven experience supporting senior executives and managing complex calendars and international travel arrangements.
• Excellent interpersonal, communication and stakeholder management skills.
• High degree of professionalism, discretion and confidentiality.
• Strong attention to detail and ability to work accurately under pressure.
• Excellent teamwork skills and the ability to work effectively across global teams and a matrix organization.
• Proficiency in Microsoft Office applications and collaboration tools.
• Service-oriented mindset with a proactive and solution-driven approach.
• Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.
• Well-being & Benefits
• Emotionally and mentally balanced We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.
• Physically thriving We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.
• Socially connected We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being.
• Financially secure We support you to meet personal financial goals during your active career and for the future.
• We strive for a culture in which we are empowered to excel together every day.

This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

• Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.

Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division.

Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security.

• More information at: Deutsche Bank Careers (db. com)
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