Auf einen Blick
- Aufgaben: Leite das AfterSales-Team und verbessere die Servicequalität in der Schweiz.
- Unternehmen: BYD Schweiz, ein führendes Unternehmen für nachhaltige Technologie.
- Vorteile: Wettbewerbsfähiges Gehalt, Entwicklungsmöglichkeiten und ein dynamisches Arbeitsumfeld.
- Weitere Informationen: Reisebereitschaft innerhalb der Schweiz und ein hands-on Ansatz sind erforderlich.
- Warum dieser Job: Gestalte die Zukunft der Mobilität und trage zu einer grüneren Welt bei.
- Qualifikationen: Mindestens 5 Jahre Erfahrung im Automotive After Sales und starke analytische Fähigkeiten.
Das prognostizierte Gehalt liegt zwischen 90000 - 110000 CHF pro Jahr.
Department: After Sales Reports to: Head of After Sales in Switzerland We are searching for an After Sales Area Manager to join our Swiss operations and become part of our forthcoming growth.
Your Responsibilities Manage and support the dealer/service partner network in Switzerland in your are of responsibility on all aftersales matters.
Monitor and improve service quality, customer satisfaction, and operational efficiency.
Ensure compliance with company aftersales standards, processes, and KPIs.
Analyze market and dealer performance data to identify opportunities for improvement and growth.
Support dealers in workshop capacity management, parts supply, warranty handling, and technical problem-solving.
Lead training initiatives and share best practices with service partners to enhance technical and customer care competence.
Act as the main escalation point for customer and dealer issues, ensuring swift and effective resolution.
Report market trends, competitor activity, and customer insights to internal stakeholders.
Collaborate closely with Sales, Marketing, and HQ Aftersales to align strategies and initiatives.
Your Profile At least 5 years of experience in Automotive After Sales experience in Switzerland.
Academic Degree with specialization in engineering or similar business area.
Strong knowledge of workshop processes, warranty, and parts operations.
Excellent analytical, problem-solving, and communication skills.
Fluent in English and German, French and Italian will be considered an asset.
Ability to work independently and travel frequently within Switzerland.
Hands-on, result oriented, pressure tolerant, do more & talk-less attitude is indispensable.
What We Offer A dynamic and innovative work environment at BYD Switzerland, a leader in sustainable technology.
Opportunities for professional growth and development within a global organization.
Competitive salary and benefits package.
The chance to contribute to a greener future through impactful marketing initiatives.
BYD (Build Your Dreams) is a global leader in electric vehicles, batteries, and sustainable energy solutions, driving innovation and shaping the future of mobility in over 70 countries worldwide. #J-18808-Ljbffr
AfterSales Area Manager Switzerland (DE) in Niedergebra Arbeitgeber: BYD EUROPE
BYD Europe bietet eine dynamische und unterstützende Arbeitsumgebung in Zürich, wo Innovation und Teamarbeit im Mittelpunkt stehen. Als MedTech After-Sales Area Manager profitieren Sie von umfangreichen Weiterbildungsmöglichkeiten und einem klaren Karrierepfad, während Sie gleichzeitig die Chance haben, bedeutende Beziehungen zu Schlüsselkunden aufzubauen. Die Unternehmenskultur fördert Kreativität und Eigenverantwortung, was Ihnen ermöglicht, Ihre Fähigkeiten in einem wachsenden Markt voll auszuschöpfen.
