Location
Lugano
Employment Type
Full time
Location Type
On-site
Department
People & Recruiting
Blockstream was founded in 2014 by Dr. Adam Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting‑edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry‑leading Bitcoin self‑custody solutions, Bitcoin‑based financial products, second‑layer scaling technologies, and enterprise‑grade blockchain infrastructure.
People Operations Specialist, EMEA
This role is a hands‑on, full‑spectrum HR position spanning administrative excellence, employee experience, compliance, and HR business partnering across a fast‑paced, multi‑country environment. The Specialist will report to the Head of HR EMEA.
What You’ll Be Doing (Responsibilities)
Employee Experience & HR Support
- Be a trusted and responsive point of contact for employees across the EMEA region
- Support employees and managers with HR‑related questions, policies, processes, and documentation
- Lead onboarding activities and create a seamless and welcoming employee experience
- Support employee relations topics with professionalism, care, and consistency
- Coordinate engagement initiatives, wellness activities, and internal people programs across multiple countries
HR Operations & Administration
- Maintain highly accurate and confidential HRIS records and employee documentation
- Coordinate payroll, benefits administration, and vendor communication across EMEA countries
- Support HR compliance activities across multiple jurisdictions, with strong focus on Swiss and broader EMEA HR operations
- Manage contracts, letters, employment documentation, and HR administrative workflows
- Support the development and maintenance of HR policies, handbooks, and internal procedures
- Ensure strong operational accuracy and attention to detail across all HR activities
HR Process Improvement & Automation
- Support modernization and automation of HR processes and workflows
- Identify opportunities to improve efficiency through technology and AI‑driven tools
- Assist with the implementation and optimization of HR systems and operational processes
- Bring curiosity and interest in how technology can improve employee experience and HR delivery
Talent & Development
- Support recruiting activities including job postings, candidate communication, interview coordination, and screening
- Assist with performance review cycles, goal setting, and employee development initiatives
- Coordinate training and learning opportunities across teams
- Gradually grow into broader HR business partnering exposure and responsibilities over time
What We Look For In You (Required Qualifications)
- 5+ years of experience in People Operations
- Strong familiarity with HR operations, administration, processes, Learning and Development, and employee lifecycle management
- Experience supporting payroll, contracts, HR systems, and operational HR workflows
- Experience working across multiple countries and jurisdictions within EMEA
- Knowledge of Swiss and broader EMEA employment law and HR practices
- Excellent organizational skills and exceptional attention to detail
- Strong work ethic and ability to manage both strategic exposure and highly administrative tasks with equal professionalism
- Strong interpersonal and communication skills with the ability to build trust across the organization
- Curiosity and familiarity with technology, AI tools, and HR process automation
- Proficiency in HRIS systems and Google Workspace (Ashby experience is a plus)
- Excellent English and Italian verbal and written communication skills
Nice To Haves (Preferred Qualifications)
- Experience in tech, fintech, SaaS, or blockchain/cryptocurrency environments
- Strong multi‑country HR experience across EMEA
- German and/or French language skills are highly preferred
- Experience improving or automating HR operational processes
- Exposure to scaling organizations or fast‑growth environments
This position requires regular interaction with employees, managers, candidates, and external partners across multiple countries and time zones. The People Operations Specialist EMEA will play a key role in ensuring smooth HR operations, operational excellence, compliance, and a positive employee experience across the region.
Schedule: Monday‑Friday, office‑based in the centre of Lugano and hybrid 2 days per week.
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People Operations Specialist EMEA in Lugano Arbeitgeber: Blockstream Corporation
Blockstream ist ein hervorragender Arbeitgeber, der innovative Technologien im Bereich Blockchain und KI fördert. Mit einem dynamischen Arbeitsumfeld in einer zukunftsorientierten Branche bieten wir unseren Mitarbeitenden nicht nur die Möglichkeit, an spannenden Projekten zu arbeiten, sondern auch kontinuierliche Weiterbildung und Entwicklungsmöglichkeiten. Unsere offene Unternehmenskultur und die Zusammenarbeit mit talentierten Teams in ganz Europa schaffen eine inspirierende Atmosphäre, die Kreativität und Wachstum fördert.
