At Maersk, we connect and simplify our customers’ supply chains through our global logistics network. At our Zurich Airfreight Station, we combine international reach with a hands‑on operational environment where ownership, collaboration and customer focus are key.
As an Air Freight Operations Associate, you will be responsible for the end‑to‑end operational handling of airfreight shipments. You will take ownership of your shipment files, coordinate with customers, carriers, handling agents and colleagues across the Maersk network, and ensure reliable and efficient execution from booking through completion.
The role requires a high degree of independence and operational judgement. You will proactively manage priorities and exceptions, resolve operational issues and contribute to a high level of service for our customers.
You will join an experienced team in Zurich and work in an international environment with opportunities to further develop your airfreight expertise and career within Maersk.
We offer
- An international working environment within a leading global logistics company.
- A varied and responsible role in our Zurich Airfreight Station with a high degree of independence and ownership.
- Collaboration with customers, colleagues, carriers and partners across our global network.
- Training, development and international career opportunities.
- Competitive employment conditions and attractive employee benefits.
- Employee brand discounts as well as annual summer and Christmas events.
Key responsibilities
Airfreight Operations & Customer Service
- Independently manage airfreight import and export shipments from booking through completion.
- Take end‑to‑end ownership of operational files, including documentation, milestones, costs, invoicing and financial accuracy.
- Coordinate closely with customers, carriers, handling agents, customs partners and the Maersk global network.
- Make independent operational decisions regarding routing, capacity, priorities and exception handling.
- Proactively identify and resolve operational issues while keeping customers and relevant stakeholders informed.
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Air Export Agent in Zürich Arbeitgeber: A.P. Moller - Maersk
Maersk Customs Services bietet Ihnen die Möglichkeit, in einem dynamischen und internationalen Umfeld zu arbeiten, das sich durch eine vielfältige und inklusive Unternehmenskultur auszeichnet. Hier haben Sie nicht nur die Chance, Ihre Fachkenntnisse in der Zollabwicklung von Lebensmitteln einzubringen, sondern auch aktiv an der Weiterentwicklung unserer digitalen Lösungen teilzuhaben. Profitieren Sie von umfangreichen Weiterbildungsmöglichkeiten und einem starken Teamgeist, während Sie mit über 60'000 Kunden weltweit zusammenarbeiten und zur hohen Kundenzufriedenheit beitragen.
